Cancellation Policy

1. 15-day cancellation window

You may request cancellation within 15 calendar days of purchase when the purchased software or paid service remains unused and unconsumed.

2. Material use

Once a purchase has been materially used or consumed, it is non-cancellable and non-refundable.

If Full Access features, paid deliverables, reports/PDFs or other purchased benefits have been materially used, cancellation may not apply.

3. Activation alone

Automatic account or license activation alone does not by itself make an otherwise unused purchase ineligible for cancellation.

4. Duplicate payments and delivery failures

Duplicate payments and verified delivery or activation failures are reviewed separately.

5. Processing time

Approved cancellation or refund requests are generally initiated within 5–7 business days. Final credit timing may also depend on the payment gateway, bank or card issuer.

6. Fixed-access plans

1 Year, 3 Year and Lifetime are fixed-access purchases unless expressly described otherwise at checkout. Cancellation does not create a pro-rata refund for an already-used period.

7. Related policies

Read this Cancellation Policy together with the Refund Policy, Terms & Conditions and Privacy Policy.

8. How to request

Email maya@maya123.com or use WhatsApp / Support at +91-9811178988. Include your name, the email or mobile used for the purchase, your order/reference number, and the reason for the request. Never send your password, card number, CVV, UPI PIN or full payment credentials.

9. Company information